Question 1

What are your minimum order quantities (MOQs)?

Accepted Answer

We set our MOQ at 150 units for most products.

However, for long-term partners with a clear annual production plan and consistent order volumes, we offer flexibility on MOQ requirements.

We also carefully select clients whose goals, values, and vision align with ours to ensure strong and lasting partnerships.

Question 2

What is your sample lead time?

Accepted Answer

Our sample lead time is flexible, depending on project complexity, design requirements, and current production capacity.

Typically, sample creation and delivery take 1–3 weeks. For a more accurate timeline, our client team will suggest sample options based on available fabrics and trims, along with a detailed quote tailored to your needs.

Once all partnership requirements are met, we will proceed with sample development.

Question 3

What is your production lead time?

Accepted Answer

Our production lead time is typically 45–60 days and may vary based on the collection’s specific requirements, including order size and treatment complexity. If the fabrics and trims used for your products are stocked in our warehouse, production time can be shortened by up to 50%.

Question 4

Can we come and visit the factory?

Accepted Answer

Factory visits are only allowed with approval from our client and production management teams. We require a full information request before arranging any visit. Protecting our brands’ security and confidentiality is our top priority.